FAQ's
At Worldwide Home Depot, we provide a wide range of products for your home improvement needs. From hardware tools and building materials to home decor and furniture, we aim to cater to various projects and preferences.
Absolutely! Visit our showroom located at:
–Worldwide Home Depot Carcar Branch (Tangasan Valladolid Carcar City)
-Worldwide Home Depot South Branch (N. Bacalso Avenue, Cebu City)
-Worldwide Tile Depot Mandaue Branch (A.S Fortuna St., Mandaue City)
-Worldwide Tile Depot Davao Branch (Cor. V. Mapa Tionko Ave., Davao City
where you can view our extensive range of products and seek assistance from our knowledgeable staff.
We accept returns within 7 days from the date of purchase.
Items must be unused, in their original packaging, and accompanied by proof of purchase.
Certain products, such as opened paints, customized items, and clearance merchandise, may not be eligible for return. Please inquire before purchase if unsure about a specific product.
Visit our website shop page and select your nearest location to browse our wide range of products.
1. Add to Your Cart: Once you find items you love, simply click “Add to Cart” for each product you wish to purchase.
2. Checkout Securely: When you’re ready, proceed to the checkout by clicking the shopping cart icon. Follow the intuitive prompts to finalize your order.
3. Enter Delivery Details: Fill in your accurate delivery address to ensure a seamless delivery experience.
4. Select Your Payment Method: After placing your order, our sales representative will contact you to verify and assist in choosing your preferred payment option. We offer manual payments through GCash, Maya, direct bank transfer, and installment plans via Home Credit and BillEase
5. Wait for confirmation call: one of our representative will contact you via call to confirm your order and total payment and give you further assistance.
Should you have any questions or encounter any issues along the way, our customer support team is here to assist you! support@branch.worldwidehomedepot.ph
We accept various payment methods, including credit/debit cards, Gcash, Maya, Home Credit, and Billease. You can also send us a message to inquire about additional payment options. support@branch.worldwidehomedepot.ph or call us on 0917-505-9059 or 0917-8479-967
Orders can be canceled within 24 hours of placement. Please contact our customer support team immediately for assistance with order cancellations. support@branch.worldwidehomedepot.ph or call us on 0917-505-9059 or 0917-8479-967
While we do not offer specific installation services, our team of skilled technicians is available to provide guidance and technical support to ensure a smooth setup of your purchased items. Reach out to us for expert advice and assistance with installation procedures or any technical queries you may have.
Yes, we offer reliable delivery services. You can choose your preferred delivery option during checkout (Lalamove, Store Delivery, Pickup). Delivery charges may vary based on location and order size.
All branch : Monday – Saturday: 8:00 AM – 6:00 PM
Carcar Branch: Sunday: 8:00 AM – 6:00 PM
Our delivery service follows a scheduled system, offering free delivery within selected areas of Cebu City and Mandaue City for orders with a minimum purchase of ₱20,000. Delivery is typically completed within 3-5 days after payment confirmation. For faster delivery, we’ve partnered with Lalamove. Simply contact our customer care team, and we’ll assist in arranging a booking for you.
Phone: Call us at 0917-505-9059 | 0917-8479-967
Email: Send us an email at support@branch.worldwidehomedepot.ph or shopworldwidehomedepot@gmail.com
Social Media: Message us via our official Facebook Account
Shop hassle-free with the help of our Online Personal Shopper. Got questions or need assistance with future orders? support@branch.worldwidehomedepot.ph or call us on 0917-505-9059 or 0917-8479-967
